JAY WU ESTATE AGENTS PRIVACY & CONSENT POLICY
This document sets out the privacy policy of WBJ Property Group trading as Jay Wu Estate Agents ABN 15629353671 (referred to in these terms and conditions as ‘we’, ‘us’, or ‘our’).
We take our privacy obligations seriously and we’ve created this privacy policy to explain how we store, maintain, use and disclose personal information.
By providing personal information to us, you consent to our storage, maintenance, use and disclosing of personal information in accordance with this privacy policy.
We may change this privacy policy from time to time by posting an updated copy on our website and we encourage you to check our website regularly to ensure that you are aware of our most current privacy policy.
USE OF YOUR PERSONAL INFORMATION
We collect and use personal information for the following purposes:
- to provide services or information to you;
- to consider tenancy applications from you;
- for record keeping and administrative purposes;
- to provide information about you to our contractors, employees, consultants, agents or other third parties for the purpose of providing goods or services to you;
- to improve and optimise our service offering and customer experience;
- to comply with our legal obligations, resolve disputes or enforce our agreements with third parties;
- to send you marketing and promotional messages and other information that may be of interest to you and for the purpose of direct marketing (in accordance with the Spam Act). In this regard, we may use email, SMS, social media or mail to send you direct marketing communications. You can opt out of receiving marketing materials from us by using the opt-out facility provided (e.g. an unsubscribe link);
- to send you administrative messages, reminders, notices, updates, security alerts, and other information requested by you; and
- to consider an application of employment from you.
- We may disclose your personal information to cloud-providers, contractors and other third parties located inside or outside of Australia. If we do so, we will take reasonable steps to ensure that any overseas recipient deals with such personal information in a manner consistent with how we deal with it.
SECURITY
We take reasonable steps to ensure your personal information is secure and protected from misuse or unauthorised access. Our information technology systems are password protected, and
we use a range of administrative and technical measures to protect these systems. However, we cannot guarantee the security of your personal information.
COMPLAINTS
If you wish to complain about how we handle your personal information held by us, please contact us using the details set out below including your name and contact details. W e will investigate your complaint promptly and respond to you within a reasonable timeframe.
Phone: 07 3317 8433
Email: admin@jaywu.com.au
Address: Suite 40, Mezzanine Level, Aspley Hypermarket 59 Albany Creek Road, Aspley